Job Application:
Quality Engineer – Customer Concerns Keighley, Yorkshire
Our client is looking for a Quality Engineer. The role will deal with quality related issues, being the direct link with internal and external customers providing practical and common sense solutions. The applicants will need the following attributes/qualification(s) and experience to fulfil this demanding role;
Qualification:
- ONC/HNC in a mechanical subject
- Six sigma green or black belt (not a pre-requisite)
- Continuous improvement methodology
- Full passport
- Full clean driving licence
Experience/Knowledge:
- From a strong automotive or mechanical engineering back ground
- Fishbone/Ishikawa diagram/process
- Continuous improvement methodologies and projects
- 8D process
- 5Y’s
- Standard operating procedure’s (structure and uses)
- Process control
- Flow diagrams
- Control plans
- Process Failure Mode and Affects Analysis
- Computer literate – Microsoft Excel, Word, Visio, Access (data entry)
Attributes
- Practical and common sense approach
- A good communicator
- Attention to detail approach and good analytical skills
- Able to work under pressure
- Proactive
- Energetic
- Can do attitude
The role is a customer liaison role, looking after the customer’s interests at the same time as protecting the client from undue and unnecessary demands. The companies KPI is customer PPM and the target is set at 50ppm. The success of this role will be measured against this result so the candidate will need to be resourceful and proactive.
The candidate will need to be a good organiser to ensure that each stage of the concerns process is completed on time to achieve customer 8D response times and needs.
This role will also support a supplier management process and provide cover for other quality engineers i.e. internal concerns, auditing etc.
As this is a customer and supplier facing role, there may be some travel within the UK and internationally required. The candidate should therefore have a full current passport and be able and willing to travel (sometimes at a moments notice).
The salary for this position is circa £30K - £32K dependent upon experience.